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ISSUES |
DEFECT |
NOT A DEFECT |
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Stains on outer main fabric |
√ | |
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Stains on the inner lining |
√ | |
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Fabric pile/pull/snags before worn |
√ | |
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Jump threads/incomplete sewing |
√ | |
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Loose buttons/hardwares |
√ | |
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Loose threads |
√ | |
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Rusty hardwares |
√ | |
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Bubbling between inner bond and fabric due to friction |
√ | |
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Holes/tears in garment |
√ | |
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Slanted pockets |
√ | |
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Label sewn upside down |
√ | |
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Faulty zippers and hardwares |
√ | |
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Missing belts/paddings/buttons |
√ | |
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Printing inconsistency |
√ | |
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Problems with garment fit exlclude sizing mismatch |
CONTACT OUR TEAM | |
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Denim discolouration (Before washing) |
CONTACT OUR TEAM | |
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Piling/furring from friction (eg. bags/rough surfaces) |
√ | |
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Lining is longer than outer fabric |
√ | |
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Discolouration (Before washing) |
√ | |
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Iron marks that cannot be removed after washing |
√ | |
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Colour discrepancy in photos due to different device |
√ | |
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Snapped straps/elastic bands/belts upon receive |
√ | |
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Colour transfer after wash |
√ | |
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Measurement discrepancy less than 1" |
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Receiving wrong product |
√ | |
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Shrinkage issues |
√ | |
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Odour in product |
√ | |
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Stretchability issues |
√ | |
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Misaligned buttons |
√ | |
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Change of mind |
√ | |
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Torn packaging upon receive |
√ | CONTACT OUR TEAM |
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Irregular pleats issue |
√ | |
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Sheer/not thick enough |
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Missing/shortage of item |
CONTACT OUR TEAM | |
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Irregular stitching |
√ | |
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Frayed hems (Denim/Tweed) |
√ | |
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Mistagged/Received wrong size |
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Backorder colour discrepancy |
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Unintended excess fabric |
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Trapped threads in between the lining layer |
√ |