TIP: For the most accurate results, keep the measuring tape snug but not tight. Measure yourself while standing naturally.
FAQs
How do I find my Chello size?
Each product page includes a detailed sizing chart specific to that design.
To determine your size, take the following measurements:
- Bust: around the fullest part, with a bra worn
- Waist: around the slimmest part
- Hips: around the widest part
Compare your measurements against the size chart on the product page, as fit may vary slightly depending on fabric and cut.
If you require further assistance, you may contact our Customer Care Team via WhatsApp or Instagram with your bust, waist, and hip measurements, along with the design you are interested in.
You may also refer to our international size guide (US, UK, EU) for general reference.
I’m between sizes. What should I do?
If you are between sizes, refer to the garment measurements and fabric stretch details on the product page to determine your preferred fit.
For structured or non-stretch designs, sizing up is generally recommended. For stretch fabrics, sizing down may be suitable depending on fit preference.
If you prefer in-person guidance, you may book a studio appointment for fitting assistance. Appointments are subject to availability and must be scheduled in advance.
What is Size XS+?
XS+ is designed for customers who fall between XS and S.
It offers slightly more allowance at the bust and waist compared to XS, while maintaining similar proportions. XS+ is available for selected designs launched after June 2024 and does not affect the existing size range.
Availability varies by design.
How are Chello pieces measured?
All Chello pieces are measured laid flat across key points including bust, waist, hips, and length.
Due to fabric stretch and the handmade sewing process, a measurement variance of 0.5 to 1 inch is considered acceptable.
Is there a fabric care guide?
Yes. You can refer to our Fabric Care Guide.
Not sure what size to get?
WhatsApp us and our team will personally recommend your best fit, just send us your measurements!
At Chello, your satisfaction is our top priority, and we want to ensure that you have the best shopping experience possible. If you find yourself still uncertain about your perfect Chello size, don't hesitate to book a studio visit slot with us.
Our team of expert stylists will provide you with a complimentary consultation, guiding you towards the ideal fit for your body type and style preferences. As an added bonus, you'll have the opportunity to try on your favourite Chello clothes in person, allowing you to see how they beautifully complement your unique personality.
Embrace the true "Chello Experience" as we welcome you with the utmost hospitality, making your journey to finding the perfect fit not only effortless but also truly memorable. We look forward to helping you discover the perfect Chello wardrobe tailored just for you.